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Can I have a satellite dish?
Yes, you may have a satellite dish. However, you MUST submit a written request to Alpine
and sign an agreement prior to installing the dish. There may be restrictions on where you can
install the dish as well. You also must take responsibility for removing the dish and
repairing any damage.
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I did not have a pet when I moved in; may I have one now?
Submit your request in writing as to what type of pet you are requesting including age,
sex, type, and breed. Some pets are not allowed regardless. Do not move a pet into the
property without permission. The Property Manager will contact the owner and submit your
request. If the owner does allow a pet, an increased security deposit will be required along
with possible pet rent. A pet agreement must be signed as well. If the owner says no, abide by
the decision and your rental agreement.
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I want to add a roommate, now what do I do?
The prospective roommate will have to submit an application and Alpine must approve the
person PRIOR to them moving into the property. You can obtain an application at the Alpine
office or on our web-site. If Alpine denies the applicant, they cannot move into the property.
If approved, you and the approved applicant must sign new rental agreements.
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My roommate(s) wants to move, but I want to stay. What do I do now?
Your roommate needs to submit a 30 day notice to vacate. Alpine will need documentation
from you to show you can support the property by yourself. Alpine will not partially refund
part of the security deposit to your roommate since it is a condition of your rental
agreement. You and your roommate will have to settle any funds owed to each other, including
any or all of the security deposit. If you are unable to provide sufficient documentation that
you can support the property by yourself, you will have to vacate as well.
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What happens if I want another pet?
Notify Alpine in writing as to what type of pet you want. The Property Manager will
contact the owner and submit your request. If the owner does allow an additional pet, an
increased security deposit will be required and a pet agreement signed.
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What happens if my pet dies or runs away, can I have my increased security deposit back?
No, all security deposits remain in effect until all tenants have vacated the property.
Until a property is completely vacant, there is no way to check the entire property thoroughly
for damage.
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Why can I not clean the carpet myself?
We require professional carpet cleaning to preserve the life of the carpet. Home machines
do not handle the deep cleaning necessary.
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Why did I receive a notice when I paid rent on the 8th of the month?
As outlined in your rental agreement, the rent is due on the 1st and late if not in our
office by the 4th of the month. On the 8th of each month, we begin preparing Notices to Pay or
Quit (commonly known as the 72-hour notice). Obviously, we served the notice before we
received your payment. Alpine serves notices based on state landlord and tenant law
requirements and their obligations to the owner of the property.
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Why do the owner's want to see the property?
The owners are showing responsibility toward the maintenance of the property, the
condition, and their investment. It is also their right to see the property, but they respect
that it is your residence. It is also nothing to fear. That is why Alpine contacted you first
to set a date and time.
